Originally posted on Destination CRM by Jamie Grenney

Interent Trend 2Internet forecaster Mary Meeker has produced a report on Internet trends for almost 20 years, and it never fails to uncover valuable insights on the current state of technology. Her latest report includes many observations about the worlds of mobile, data, advertising, and more.

The biggest trend in the just-released report is the massive increase in mobile and sensor-based devices, and in the data produced by them. Meeker found that shipments of sensors for wearables, phones, tablets, etc., have grown by 32 percent year-over-year, up to 8 billion in 2013. And mobile data traffic is increasing at an annual rate of 81 percent, although smartphones still only represent 30 percent of the 5.2 billion mobile phones in use.

Originally posted on TheNextWebbrainstorm-idea-730x503

The first product manager (PM) is a crucial unicorn hire that no startup should compromise on. The reason is simple – your PM is responsible for managing your team’s most precious resource: time.

Unfortunately, nearly everyone seems to think they’d make a great PM (engineers, consultants, you name it), but the reality is that most folks just can’t hack it. I’ve worked with countless PMs at huge companies like Yahoo and Google, and over the past two months have interviewed over twenty PM candidates.

Pando Daily

Originally posted on Pando Daily by @mcarney

The movie “Glengarry Glen Ross” is famous for its desperate salespeople who fight over access to the premium Glengarry leads, knowing they’ll make the difference between success and failure. “These are the Glengarry leads. And to you they’re gold, and you don’t get them,” Alec Baldwin’s character taunts at one point. This scene may be a work of fiction, but a similar scenario plays out daily inside sales organizations around the world, although with far less transparency.

Leads don’t come in from marketing departments with handy ratings or categorizations that say, this lead has a 75 percent likelihood of turning into a sale, but this lead has only a 15 percent chance… Continue Reading

By Derrick Harris at GigaOMGigaOm

Infer, a Palo Alto, Calif.-based startup that helps businesses predict the best leads by analyzing their marketing and CRM data, claims its business is on fire since the company launched in April along with a $10 million venture capital investment. Customer bookings have doubled and the company is making 200 percent more predictions (tens of millions a month in total) for those customers…

Continue Reading on GigaOM

GigaOmWhen I joined Salesforce.com in 2002, the question was, why isn’t enterprise software as easy to use as Amazon.com? That simple idea transformed an industry and gave rise to a $24 billion dollar business. With enterprise cloud computing, the technical barriers to CRM adoption were overcome, providing a clear path to CRM success.

A little more than ten years later, I believe we are on the precipice of another disruptive shift. The question we are asking today is, why aren’t companies able to operate with the same data-driven intelligence as an Amazon? As I see it, there are at least two major obstacles holding us back.

Continue Reading on GigaOm